ServicesTech SupportResourcesWeb E-mailSearch the InternetSite Map
Back to AlaNet's Homepagebanner_bottom_middle.gif (1373 bytes)V.90 Information
Online Tutorials
Back to Contacting AlaNet
side_cap.gif (806 bytes)

Before You Call Tech Support

Before you call technical support at AlaNet, please take time to prepare for the call so that we can help you more efficiently.

  1. Be in front of your computer with the computer turned "on".
  2. Leave the error message displayed on screen or write down the error message word-for-word.
  3. Know which version of the Operating System you have (Windows 95, Windows 98, Windows 3.1, MacOS, etc.).
  4. Know which type and version of browser or e-mail software you are using.

Are you unsure which browser and/or operating system you are using? Then click here!

Last Updated: Thursday, March 25, 1999

spacer.gif (53 bytes)